I upgraded my Vodacom contract with the great disapointment, and its not the first time. On the 14th of February I filled in the online application form to upgrade my contact. A Vodacom agent phoned me to confirm if all is in order and said my new phone will be delivered in 3 to 4 working days. ...
It has been more than 1 week since i intially lodged my complaint with vodacom's customer care, and a week since i lodged my complaint on hello peter and i still have not had any sort of response or communication from Vodacm! I have checked my statement to date and the mymeg 250 which i requested ...
I got an itemised billing at the end of Jan with premium rated sms's that cost R17.54 per sms, these sms's were sent within a period of 4 days and the total cost is R736.68. I have never sent a single sms to this number. In one day on the 28/01/2013 23 sms's were sent from 16h21 to21h32. Even if I ...
I have 4 Vodacom contracts (all small, top up contracts for my children and domestic) We moved from JHB to Cape Town recently. With all the disruption and expense these accounts were neglected and are now 3 months in arrears. I understand that I have to pay for new sim cards @ R105 each... but they ...
I am continuously receiving the same spam SMS's from Vodacom. I have sent the opt out messages about 3 times now, each time receiving a confirmation message to say my details have been removed from the system, only to receive the same spam a few days later. This is highly annoying, and as far as I ...
After complaining on hello peter to get Vodacom to complete a transfer of ownership after it took them more than a month, I now struggle to upgrade online since they did this. The contract is in my name, but my online account STILL says I am not the master account holder - after It has been in my ...