I was previously with MTN, needed a new phone urgently as my old blackberry had software issues. Waiting time for repairs was a month. I signed a new contract for a BB 9900 on BB talk 100 package and was informed and assured that all "browsing and downloads" from four different staff ...
On 14 July 2011 I submitted a complaint to Vodacom about the poor signal in the Horizon View Area. After some time, I was visited by a rep from Vodacom who took signal strength readings and was given a signal booster which I was told must be mounted close to a window in the house at which the ...
Well guess what? It's weekend again and I have to use my Vodafone modem to access the internet. I might as well try to become the first Afrikaner president of the ANC! I am writing this report on my MTN cellphone because it's impossible to connect through Vodacom. This is my third complaint in ...
Data was recently downloaded from my account which I beleive was not done by me. In order to proof this I need a report from Vodacom, clearly showing which IP address as well as Mac adresses was used when this data was downloaded. First I phoned the call center to request such a report, after which ...
For the last 2 months, but especially the past 3 weeks we have been having network issues with the vodacom network, both cellphones and 3G internet service. This directly equates to loss of income, loss of time and mountains of frustration. The issue was reported to vodacom 3 weeks ago, where-upon ...
I got my BB Z10 on 11th March on upgrade (ordered via website previous week). I ordered on the website because I saved the R150 upgrade fee plus the website advertised free hdmi cable, free flip shell & free car charger. When I phoned to activate my sim, I asked where the accessories were & ...