The following is a letter that we emailed to Vodacom business customer service, as we could not get an answer from the call centre we dialed and we could not find an email address for a customer call centre. They have not even acknowledged this email. To Whom It May Concern Further to a number of ...
I am not getting my vodacom account - they used to email it it, but then they stopped doing that and decided to post it. Post is an issue with the strikes, etc. So i called the call centre to ask them to email my address to me. But this proofed to be a problem. I know my email address and i know my ...
I've now been without a phone since 9pm last night and my work colleagues are looking for me!! Spoken to Simon TWICE now it's 12pm and he still has not called me back. Spend an hour in the store yesterday! ...
At the beginning of February I received an account form Vodacom for R730, which is normal since I have 1 data contract and one smart plan phone contract. However at the end of March an amount of R1600 was deducted from my bank account. I had a look on my statement and the following appeared on my ...
After my complaint on Hellopeter, Vodacom today activated our 3G tower! It is fantastic service reponse and internet connectivity is now first world class. Thank you Vodacom for not letting me down. It is a pity though that they lost a lot of customers to sattelite providers. ...
Due to financial reasons, i've had to cancel my contract, which was already a year over due. i was happy to stick to month to month cause i though vodacom were great. However when i went to cancel, no one tells you its with immediate effect, i was under the impression at the end of the month the ...