I recently upgraded to a Samsung S3 contract on 2 Feb 2013. Once I received my phone, my Blackberry stopped working. On 3rd Feb 2013 I sent my BB phone to the above mentioned shop to book it in for repairs. The consultant, Marelize took my phone to which I investigated further - needless to say the ...
I upgraded on the 11th of February 2013 to a Smart Standard contract and a Sony Xperia GO. I did not use the phone for a whole week as my contract was only migrating at the end of the month and I was still using Blackberry BIS. On the 18th I decided to use the phone and after using it for 30 ...
We've got 3 contracts with Vodacom, and have been with them for years, but that is soon going to change. We reported our phone on Sunday 04 March 2013 to Vodacom, they blocked the the number and explained to us that when we do a sim swap, that we must call them to reactivate the number, which i ...
Dear Vodacom, I am currently livid by level of service and broken promises (contractual promises): I recently attempted to upgrade our contracts from the BB Torches to the BB Z10's for both my wife's phone. It took 4 attempts online, 2 store visits and an online chat to get serviced!? Did NOT ...
I have been trying to get hold of Vodacoms's cancellations department since tuesday this week with no luck. I have had to go into a vodacom customer care to cancel my contract. I was also given confirmation by an online consultant that my account would be disconnected in 24hrs. Vodacom confirms my ...
Since I signed for a 3G Vodacom internet modem in July 2012 it is now the 4 th modem I have (the other 3 were all faulty) and this one is also not working properly. Then I can connect - sometimes just for a short while and then it disconnects by itself - then I cannot connect. Most of the time when ...