AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - No 3g | #59872

Vodacom
No 3g

On 14 Nov 2012 I went to Vodacom the Grove and inquired about internet 3g in my area. The consultant Angelina helped me and showed me a map on her computer indicating that Vodacom 3g was available in my area. I applied for a Vodacom 3g Contract with a 3g router modem. When I got home and installed the software and wanted to use the 3g router modem i found that there was no 3g reception. I went back to Vodacom The Grove and asked them to cancel the contract because they gave me false information regarding 3g reception in my area. I handed back the 3g modem and Angelina who helped me signed for receiving it back. The contract was not cancelled as requested and I get billed for it every month.

Date:

Company: Vodacom

Country: South Africa   City: The grove

Category: Telecommunications

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