This is totally unacceptable, i have just found out today that i am being billed for a contract which i don't have any more and cancelled with vodacom... 1 call centre agents says its not cancelled, and when i phone back the other one says it has been cancelled and i have to speak to the billing ...
I cancelled 1 of my my cellphone contracts because the 24 months was up. With each call that I made, i also enquired about my Gap deposit of R500.00 that I had paid cash when i initially took out the contract. I was told that I would only get that back when the contract had actually ended and it ...
I have been having difficulties securing a data deal on an existing contract. Since the beginning of April : Ref Nr: TNB278 A call centre agent will contact you within the next 48 hours. Ref Nr: RNR0EF 19 Apr 8:21 Thank you, we have received your deal request and your reference number is RNR0EF A ...
I booked my phone in on the 20th April 2013 at Vodacom repair centre. I was informed that the phone had to go to Jhb to the advance repair centre. I was contacted on the 02 May that I can collect my phone. When i collected the fone it was damaged while in the property of vodacom. They informed me ...
In 2012 my account was overdue by around 12K. I contacted vodacom and we agreed on a settlemnt plan. I was to pay 1.1k every month for the next 12 months. At the time of the agreement, the consultant inidicated that if i do miss a payment the account would be handed over. 1st few months i made ...
I ordered, from the web, a 3GB data card for the use in my new Samsung tablet on 13th April (which is in addition to 4 other lines I have). On 16th April a micro sim was delivered, which I found to be wrong, but only after it damaged my sim reading slot when I inserted it. I don't know too much ...