I am no longer happy with Vodacom, their pricing their network-everything, and so I decided to move to Cell C. I waited until my contract expired and then took a new contract with Cell C and now want to port my number to Cell C which you would think would be easy enough-think again! Vodacom deny ...
To whom it may concern: Firstly I do understand that Black Berry is not a product of Vodacom, but I expected a more professional level of service from Vodacom as a service provider. Today is the 3rd time I am handing in my Black Berry 9300 at the Vodacom Customer Care store in Eastgate mall. And ...
I have been charged for a once -off data bundle that i did not purchase, as well as an additional R900 for data. I only used a few MB's out of 3GB for the month of May so it does not make sense that i would use additional data or buy a bundle. I visited the Vodacom Customer Care shop at Canal Walk ...
Well done Vodacom, twice in one month, I am complaining again while my last complaint is still in process. I changed from a contract phone to prepaid, I also decided to give the phone (S3) back to Vodacom, as I am not willing to pay them for the phone. While in the process of giving the phone back, ...
New blackberry purchased in Feb, battery never lasted longer than 10:30am, been in for repair twice and now they want to charge R2000 for "water damage". Why wasn't this mentioned the first time? The phone was never near any water. ...
I am totally with Vodacom and their incompetency. Firstly you report and they take no interest and they want you as the customer to resolve the matter on your own. My question is do the y have department. A handset was upgraded at one of the Game store. I was told to speak to the store when, little ...