I took out a laptop contract with Vodacom, somehow i lost my receipts and never wrote the serial number separately. the laptop was in February this year, since it was a contract laptop i thought Vodacom will be able to assist me with the serial number for police case, to no avail Vodacom couldn't ...
Hi We do not have a company contract with vodacom, and yet, for several months, vodacom has been debiting our company account. We want these funds back and an explanation as to why it is happening, and who falsified our bank accounts. If we do not get a response on this complaint, we will initiate ...
I recently applied for a new cellular contract through Vodacom and was given a new phone number. The new number however belonged to someone else before me and I am now getting the previous owner's communication almost constantly. I have blocked numbers, asked companies to remove my new number from ...
I posted a complaint re my Tab on 3 May 2013. About 4 May Cindy phoned me and said she must give the query through to Rudzani because he has more authority than her. The next day Rudzani phoned and knew NOTHING about the Hello Peter complaint. I never heard from Vodacom again. What is the use that ...
Moenier De Vries from Vodacom Direct come to work on a Saturday to resolve my complaint. He is very professional on the phone and is solutions focused. After numerous complains and being sent from pillar-to-post my complaint landed at his desk and he called me and we were able to resolve the ...
On Tuesday 7 May I complained about misrepresentative advertising regading the Galaxy S4. Adverts telling consumers to buy now and have delivered tomorrow - except there is no stock of the phone!! Cindy called me from head office to say that the phones had been dispatched from the warehouse and ...