Vodacom has been charging us an additional R239/month every month since April last year. The contract we signed clearly indicates that we only have to pay the additional amount for two months. Every time we query why they are still charging us, they never get back to us. When I reported it on ...
I do not have a South African bank account and have always paid my Vodacom bill via Easypay. In their infinite wisdom, Vodacom have decided not to allow payment via easypay but instead either at a Vodacom shop or at Standard Bank. Now today I went to both. Firstly a Vodacom shop will not take ...
Logged a complaint on this website about a week ago regarding service i didn't receive. In no time vodacom responded and paid less than half my money owed to me. A week down the line am still waiting on my money. Full of promises no delievery. ...
Can Vodacom please sort out my billing of my BIS? I had it activated for about 2-3 weeks in March because I lost my previous iPhone and then deactivated it as I got an new iPhone. When the new billing cycle started it was still activated thus Vodacom charged me for the next month up front (as is ...
On the 26th of January I took my BlackBerry PlayBook for repairs at Vodacare in Cresta, I was told it would be fixed within 3weeks. Its 4 months now and I'm still waiting - whenever I phone them they send me from pillar to post. No one is taking responsibility of their work. I must say I've got the ...
I have had a Data contract with Vodacom for the past 12months paying them R99 P/M for 1GIG per month, the contract was limited to 1Gig per month and if you reached that amount you cant get access or log on with your Vodacom Modem anymore. You have to wait for the following months 1Gig to log on ...