Yesterday I called Vodacom regarding this problem and Sipho tried his best to assist. He promised to call back at 9 today when I would be in possession of pictures of the cell phone screen. He works in a call centre which creates its own problems and perhaps has been unable to call. The phone is on ...
I am writing on behalf of my mother, she went to cresta, took an upgrade (nokia) but asked for data to be off as all she uses is sms and calls this was supposedly done!!! only to receive statements with data usage, and extra sms costs (even though she has a bundle). She has called Vosacom care, who ...
The 11th April 2013 I went to the Vodacom outlet in Canal Walk to upgrade my cellphone contract. I explained to the consultant that I want a contract without a device, cos I would get a Samsung S3 01 May. I then asked about data packages and a 500 Meg data deal was added to my package. I asked what ...
I have been with vodacom for 2 years, but on th 7nth of may 2013 I was called by a vodacom customer care consultant, who told me that i have opened 4 new contracts with vodacom, WHICH I NEVER DID, vodacom tried to deduct R598.00 on the 10nth which was unpaid and caused me R115.00 bank charges, I ...
I was leaving for overseas and I contacted the call center (111) to have roaming switched on, I got overseas and it never was switched on, I called them from a sim I had to buy overseas and told them to switch in on once again, it never have been switched on so what's the point in having a call ...
I ve noticed that you charge me for premium sms to numbers that i dont even know. are you doing, my Money? Not going to except this daylight. ...