This is not the first time that I complaine on Helo Peter. I am trying for almost a year to get Vodacom to install a booster at my house because of no signal. They send out somebody to check the signal and It was found that I have no 3G and only a little 2G. A booster was suggested but they didn't ...
I phoned Vodacom upgrade call centre on Wednesday (02/10/13) to upgrade my contract. The reason i rather phone in is because I do not have the time to go into a dealer with the tipe of work that i do. In the beginning the guy was very nice & helpful & so patient with me. So it came to the ...
I am batteling with signal now for about 5 years. Everytime I phone about it I get a new reference number. the same old same story for the last 2 years: - "We are buzy upgrading our Vodacom Tower and it will improve. On 6 August 2013 I got reference number S3-TYIB4-4JKM. I heard they have been ...
This report is on my sister's behalf. Vodacom have repeatedly (4 times now) authorised the illegal and SIM swapping of my sister's number. She has had to repeatedly contact Vodacom because her number would mysteriously stop working, only to be told; when she calls Vodacom to inquire; that her SIM ...
I Have already been through this, this year in April where i had issues and got my 3rd phone (refurbished). that refurbished phone ended up having the same issues as the original phone where by it turned off for no reason and the paint peeled everywhere. I took the phone to Vodacare Umhlanga and ...
Long story short: I did an online upgrade LAST WEEK but who ever was dealing with it stuffed it up by not having the correct colour on the confirmation. After some calls made and being told that they did not receive an online upgrade for the specific number at all, a second attempt was made online ...