I ordered a cellphone package online, in which they advertised that a car charger would be part of the package. They delivered me an incomplete package because there was NO car charger included in the delivery. Its been nearly 2 months that I've been phoning, and STILL nothing has been done, I have ...
I realised recently that my bill is very high ever month and i don't understand why. So I went onto my account on the Vodacom site. With a huge shock i saw that there is things on my bill that i have never subscribed or asked for. I'm very upset about this. Unknown charges include: 1. Blackberry ...
I have sent several emails to Vodacom. This is my 3rd HelloPeter complaint. I instructed that my Vodacom account be capped at R2000 in July when I upgraded. Now I'm sitting with a bill of R24000! Vodacom's response: They propose the data I did not use, can be calculated into data bundles so that ...
Last month i upgraded my phone to a Nokia Lumia 520.I was made to pay R150 and i was told it for the paper work and for setup. I was told set up is free when you bring a slip. This weekend i then went on to the same vodacom shop on West street cnr Dorothy Nyembe. They told me to go next door to ...
I inquired about the overcharge on my account which goes through as a debit order. I was advised I would hear back from someone at Vodacom within 24 hrs. Amazing as it is approximately 5 days later and I am still yet to hear from anyone at Vodacom. YOU ARE USELESS. I tried to call back again today ...
I have held a contract with Vodacom since 2011 and have had no problem but now it seems I was just too confident with their service. I upgraded recently and I signed a contract for R518 plus insurance of R159 and plus an old modem contract for 99 if my maths is right that comes to about 776. I have ...