An Indian man from Vodacom phoned my 62yr old AFRIKAANS father-in-law, explaining to him in English, about changing his contract, which my father-in-law of course did not understand. And according to Vodacom my father-in-law agreed to these terms which I do not agree with. Making changes like this ...
Vodacom in Century City didnt do my simswop when i went to them in August, so when i did my upgrade i couldnt use my phone for three days becayse they never forwarded my documents for the sim swop. Since i did a upgrade and received a new phone my BIS on my Blackberry didnt work. I reported it to ...
Ok guys on the 25th I listed a complaint that 1) The incorrect Z10 was received and this was acknowledged by Vodacom and was told it would take 7-14 days for the handset to be replaced with a Z10 LTE. The current ref no is S3-T3Z21-1KSP4 dated the 3rd of October 2013. 2) I was informed this morning ...
After 2 requests to the Store Manager: Marie White to investigate why my account is sitting at R 8000. Nothing was done! With my visit to this store I was almost man handled and assaulted after been verbally abused in the office of the Store Manager. After the Store Manager started to verbally ...
Good day On last week Tuesday one of the Vodacom Consultants phoned us in connection with the Sony Experia Z and said to us that the Repair Centre in Jhb has 3 days to get back and they should have come back to us on Friday, that did not happen. I am still without a working business phone. Please ...
REFER TO THE BELOW please refer to my complaint logged 20.09.2013. also see my comments listed below in response to your pathetic reply received by your communications team: Utterly Disgusted: how convenient to reply on Hello Peter to a complaint that Vodacom has not really resolved service request ...