This will be the THIRD time I have needed to lay a complaint against Vodacom within a four month period. First I was overcharged (two months in a row) with huge bills amounting to approximately R3000.00 (keeping in mind my contract was LOCKED and is only worth R450.00 per month) due to billing ...
I GOT A SAMSUNG TAB N8000, EVERY DAY AND NIGHT AND CANT USE MY APPS, CANT DOWNLOAD, TAKES FOREVER TO LOAD, SOMETIMES ITS WORKS, BUT DON'T WORK MOST OF THE TIMES, PLEASE DON'T SHOW ADDS SAYING " VODACOM - BEST NETWORK TO SMART PHONES " I CAN TELL YOU AND THE WHOLE WORLD - ITS NOT ...
I am quite frustrated at this stage. Once again my phone had gone in for repairs. Since the disgusting service I received at old fort road Durban branch, I waited for the 3 months to pass and took my phone in to the Gateway repair centre. After a week, I picked up my phone. This passed Saturday my ...
I wish I could say never in my life have I experienced this level of poor service from Vodacom but that would be an absolute lie. Poor service rather seems to be the standard that vodacom has settled for. Last Monday night I contacted the call centre to ask about a specific problem, Low and behold ...
Since the 26th of September I have been trying to get delivery of my hand set. Firstly the phone I wanted is discontinued (but still advertised across the country and on the internet today) and then after deciding to change the handset on the 3rd of October, I am still waiting for delivery. I ...
Gave my phone (Samsung note 2) in at Tyger cellular in Durbanville on 15/09/13 job no 9201065 (only got my phone in Jan of 2013). Was told it would take two weeks, but having had problems with my Blackberry before and it took like a day to sort it out I was not to stressed. Got the normal sms reply ...