WAKE up Vodacom. If you are goint to ask you customers to UPDATE their information to make thing EASIER... make sure your Frigging site is working properly. And in the first place VODACOM why fix something that isn't BROKEN in the first place. Seriously not chuffed one bit. ...
I cancelled my contract before the time paying the fee required and Vodacom kept on drawing from my bank account. I phoned & went to the main building in Century city. Lady at the reception gave me the accounts number & no-one can tell me how or why they kept billing me. And till today ...
I have 2 sons studying, supported by me and my wife. To stay in touch with them, we signed for Top Up 360 contracts, which allowed the cost to be controlled to R676 for both. On the odd occation we added a couple of extra minutes through pre-paid. Recently I was phoned by a Vodacom tele-marketer, ...
Three weeks and my phone was only shipped away a few days ago whilst sitting two weeks at the Westgate branch. I don't have a loan phone and i get emails saying "ill be contacted shortly" and still waiting for that people to contact me. I had a discussion recently with my colleagues and ...
HI, I had a contract with vodacom I paid R100 for two champ phones on contract this expired December 2012. I received a call to ask for upgrade i advised not at this stage, However I noticed in January and February 2013 that my account has been debited with R400, of which I called the Call Centre I ...
I contacted the Vodacom call centre on Tuesday 15th October, with a connection to my email problem, the lady at the call centre tried from her side to access my mail but was unable to and logged a call and told me Vodacom would contact me within 24Hrs. On Thursday afternoon (17th Oct) I again ...