For weeks I've been communicating with the legal department at Vodacom to get my record cleared for account cleared Dec 2011. Connie denied calls ever being made by myself and my legal representative before today even though last Thursday I was promised that my credit record would be updated within ...
I took out a 1G Ipad contact yestersday, and the operator promised me it will be delivered today. I phoned the call centre to find out when I will get it the reply was not today maybe monday I must phone RAM to find out. I phoned RAM they havent even received it form Vodacom. I phoned Vodacom ...
Surely 96 hours to port a number is excessive? At 13:30 on Tuesday I was told it would take 4 to 5 hours. It is now 14:55 on Friday and no phone call, no ported number, no nothing. Did I make a huge mistake changing from MTN to Vodacom? ...
Without Prejudice After the last fiasco with the upgrades, I thought that Vodacom would start following up on queries and see to it that customers are satisfied. No, that it not the case. Not one of my questions asked in all my emails have been answered. The spin doctor who answers your queries ...
I upgraded my contract to a samsung galaxy s4 on 11October2013 via Vodacom online services. On Tuesday my phone was delivered... except it was not the white galaxy I wanted, but a galaxy s4 zoom (on an aside - calling 2 different products an almost identical name?) I contacted them within an hour ...
I applied for a online device on the website yesterday after I then decided to rather go into a store as delivery as advertised did not occure within the time period advertised on the promotion. I sent a email to the vodacom customer care mail address - received a reference and I went to a store ...