When one tries to register for My Vodacom, you need to fill in pages and pages of personal data only to, at the very end, when you submit, see a message that Vodacom is having technical difficulties. Please can you disable the register button so than one is not taken down this silly garden path? ...
Hello Peter, This is to express my gratitude for assist me in the situation of contract. After speaking to you Vodacom dealt with my case very well. They cancelled the contract and refunded me with all the deducted amount. I wish they can find a way to deal with the person that did this. Kind ...
Good day Ive written a report regarding my insurance issue with vodacom & I was informed that I will be contacted within 54 hours excluding weekends. Its Friday the 18th of October no email, phonecall or sms was given to me regarding the status of the investigation or whatever is being done by ...
On the Vodacom everyday extra, Vodacom used paid airtime instead of the 'free' time as advertised. I verified with Vodacom on their 111 number that I used a Vodacom number, and also, according to the person I called, I was assured by him that he used Vodacom. But today Vodacom informs me that it is ...
On the 27th September I upgraded 2 contracts via Vodacom's online service. The phones were duly delivered to me and the I was invoiced for the 2 upgrades via invoices dated the 30th September. As we had to do a SIM swap, I tried to do this over the phone but I was told my account was in arrears? ...
I'm on a MyGig contract and was pleasantly surprised when Vodacom upped the 1 Gb to 2. That's one way of making customers feel more positive about spending money! ...