I took my phone in for a standard software upgrade. Took Vodacom nearly 6 weeks to come up with every excuse from that the phone was dropped to eventually that it had water damage not to honour the guarantee. Was quoted R500 initially and was later changed to R1600. What for? I asked for a software ...
I complained previously in regards to the same issue as my account have not yet been credited with the amount I had to pay becuase your upgrade department did not forward me my micro sim. After I received my new phone I contacted your upgrade department and informed them that they did not send me ...
I upgraded my Vodacom contract on Monday 14/10/2013 via the online option, I am 45km away from the closest town and it's quick, easy and convenient AND it get's delivered to you. Received the laptop on the 17/10/2013. When I switched it on, it loaded for about 10 minutes and immediately gave me a ...
This morning I went to upgrade my cellphone and a very nice lady by the name Ellie assisted me! I would like to compliment you on having such a fantastic lady working for you. You should be proud to have such a great staff member working there, there is not alot of them. I was previously there and ...
On Wednesday, 16 October 2013, I did a micro sim swop at vodacom vodaworld customer care opposite blackberry. I got a new phone and the old phone had the old sim card type. They advise that i need to change my number onto the micro sim cards which i paid for "had done". Thursday, 18 ...
On 10 Oct 2013 I applied for an additional line under my contract, but after being notified that there is no stock of the specific handset, I emailed and called the online order call centre to cancel this order. Whereafter the call centre would have confirmed the cancellation and advised me to ...