Ok first of all I gave Virgin Mobile a chance to respond by filling in the form on their website, it has been over a month now and no response. Virgin offers R10 free airtime with every R30 paid airtime used, I have now used R180 and only got my free airtime twice, on top of that I was ...
It took over 1:45hrs 4 virgin mobile headoffice & consultants 2 ascertain that a perfect credit record needs verification of employment/banking details, surely the "somewhat intelligent consultants" who deal with the public 8/10hrs a day 7days a week should be equiped with these ...
As a potential new customer, I experienced absolutely appalling service from the consultants and the Virgin Mobile head office, as we waited over an hour and a half, just to be told that my mothers credit record was to "perfect" and a manual check on her records needed to be done before ...
One week with a phone they cant help me so now with you dial my cell., you the no. you dial does not exist. 4 sim cards and they can even do a sim swap. they me off so going to cancel the contract lest see what they will do to me ...
I paid my account on the 1/05/2013 but my line is still locked. Called virginmobile's customer care number and I was told they can't help me which I find very strange that if a customer care agent can't help me nor five me more information as to what is is that I need to do or need to send or where ...
I called virgin mobile customer care to find out about upgrading early and was put through to a man named Reaaz Bharoochic who was just so efficient and helpful. Virgin mobile is lucky to have found this man. He is pure gold to your company and should be commended on his excellence in working with ...