For the past 3 years Virgin Mobile has been harassing me about an account which has been paid up and closed and they even sent me a letter dated the 7th of December 2011 to confirm this but still I receive sms's from their collection department to get MORE money for something that was paid up. I ...
I opened a new contract with Virgin over 2 weeks ago and was told my number porting would take 48 hours. I was then told there was issues in the porting department and it would be done by the 6th of May- still not done. I phoned on Friday and spoke to a consultant in your porting department and he ...
This service provider had a rewards incentive where you get free sms's when recharging, at the begining of May, that fell away and they did not even have the decency to inform their customers, whats worse is that they took my airtme as well, when I called their call centre, one guy explained this ...
I have been without Blackberry Services since Wednesday 8 May, the call centre agents keep telling me to reboot, change setting & they reset things, but to date nothing is working. I contacted the call centre on saturday the 11 May & the one agent informed me that there was some network ...
I have attempted to contact you to no avail. I truly apologies for not returning your call as promised and I do understand that an apology does not change anything. As per our Network Department the subjected number was recharged with airtime on the 30th of April 2013 and we unable to provide with ...
During the week my problem was resolved, guess what come the week end same problems, I have a R199 contract that include 199 airtime, 1000 sms and 100mb data. on the 10th May I had 300 Rand Air time, more than 900 sms and 197 mb Data, on 12th May no 154 rand air time, 0 Sms and 0 mb Data, no one at ...