3 years ago I got 2 Virgin contracts, both phones where with my bag followed the whole procedure of getting affidavits, cancelling the numbers ect, I experienced extreme frustration with the virgin mobile staff that I ended up cancelling both contracts. I then got told I need to pay - R4300 in ...
Spoke to Tshego on Monday regarding my phone problem. She side she ll get back to me on Tuesday by 12h00. I m still waiting for her call. I got no airtime for May I can t load airtime form Internet banking. I must look for ppl who sells vouchers. When I call the call centre I m told about the ...
I would like to Compliment Alicia for the freindly service and efficient response to my problem, I experienced a problem with my cellphone account in the past and had to resort to Hello peter to complain about the bad service you get with the call centre. Today however I would like to say THANK YOU ...
Over the past few years I have queried Virgin Mobile costs at per minute billing to no availe. Virgin piggy backs off the Cell C network which charges per second billing at 99c per minute while Virgin Mobile charges over R 2.10 per minute and charges an extra full minute for any portion of a minute ...
Two months ago I called the call centre to find out when my contract renewal is due. No one ever came back to me, and I had to come complain on Hellopeter, before they gave me a call. It was noted that my renewal is due 01 March 2013, and they said that they will make sure that they call me on that ...
Hi Londiwe Of Virgin Mobile, Thanks for the compensated airtime (R30) sent in as promised but unfortunately again R8 was deducted without making any call, because i was worried airtime would disappear as in previous cases if i call with it. This morning after trying to use the balance airtime so as ...