I was contacted in April to renew my contracts. I was given a sales pitch of "such a valuable customer, blah blah blah" and due to this I was told "I'll ask the manager to waive the R200 admin fee" (for the renewal of the contract) I've paid the normal monthly contract amounts ...
Have now been calling Virgin mobile for roughly the last 2 months. First of all, every time you phone, you have to verify your phone number, address etc., they promise that you won't have to do that with every person you speak to, but you do. Sapping away minutes of my life that i will not get ...
My contract has ended with Virgin Mobile and I have decided to cancel it going forward. This is an impossible task! The branches say they can't help me and I must call 126 they can assist with this even after I told then I have no luck with that number. Upon phoning the 126 call center number I am ...
Hi, all i can say for a telecommunications company not to get there own line fixed is bad. I have been trying the 0741000123 number for the passed two weeks and im getting an engaged signal. ...
I eventually got my phone on 26 July 2013, but the simcard does not work. Phoned them twice and emailed but still not activated. Whats your problem. This so ridiculous and unacceptable!!! ...
I received a letter from Select-on-Line who was instructed to collect R317.01 owing to Virgin Mobile after TWO YEARS!! I spoke to Zuraida from above co tel 031 3101825 who told me that legal dept of Virgin is responsible for this. My last debitorder went through bank on 25.06.2011 and first letter ...