AfricaComplaints.com » Telecommunications » Complaint / review: Virgin Mobile South Africa - Useless Service!! Not able to cancel contract! | #171467

Virgin Mobile South Africa
Useless Service!! Not able to cancel contract!

My contract has ended with Virgin Mobile and I have decided to cancel it going forward. This is an impossible task!
The branches say they can't help me and I must call 126 they can assist with this even after I told then I have no luck with that number.
Upon phoning the 126 call center number I am placed in a cue where my call got dropped numerous times. When eventually reaching an operator I get passed to someone else for four times! The last person being rude passes me on again and says I have a bad line and drop the call!
Virgin Mobile service is very bad and I won't recommend them to anyone!

Date:

Company: Virgin Mobile South Africa

Country: South Africa   City: All/Customer care

Category: Telecommunications

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