I just dont get any joy!!! I have been struggling for months to sort out errors on my phone... that is now sorted weeks ago, I went to change my bank account twice to make sure at the head office... UNBELIEVABLE!!! They still debit my old account and now I have to pay the penalties!!! PLEASE can ...
Please refer to my previous complaint about Virgin Mobile South-Africa... Tsego came back to me, sure. But her calling back and making more empty promises made me doubt Virgin Mobile even more! She explained that the billing methods changed and that she'll forward me an exact breakdown of my ...
About a year back i found out that virgin mobile listed me on ITC for R149 so i paid the R149 and asked them to remove me from ITC which they told me they will do, so about a month back i bought a new car but had issue with finance, only to find out that i am still listed on ITC for R149 from ...
Virgin Mobile has given me a bad credit record on ITC over an account that has reached it's end period and was paid off. I have tried to solve the matter with them however all of my attempts failed since now I'm approaching a Third week without a solution. ...
Un-authorised debit orders went off my current account for the following amounts: FONESURE MD - REF 1552626-2 R 62-50 P/M FOR JUNE AND JULY. SOMU MD - REF 1552626-1 R 49-00 P/M FOR JUNE AND JULY. MILC MD - REF 1552626-3 R 19-00 P/M FOR JUNE AND JULY. PHOB MD - REF 1552626-4 R 19-00 P/M FOR JUNE AND ...
I have not received any statements via email since March except when I called VM's customer care. Then on the statements I have received now from CC every call has a zero cost!!! I'm told it will take billing 24 hours to "pull" my correct itemised call information ...