I'm so shocked. I've been locking complaints on their website for the last 2-3 months and no one called me back or e-mailed me until the 23 July 2013. I was due for an upgrade in April and I did not take the upgrade as my husband bought me a phone for Christmas. So assuming that I don't have a ...
To Whom It May Concern. I have had a two cell phone contracts with Virgin Mobile for the last 4 years, my contracts have now come to an end and as per normal I phoned Virgin to cancel the contracts yesterday to give them the 30days notice period as my contract was taken out on the 2/9/2011. I spoke ...
I have been struggling for over 3mths to get my phone delivered to me. I'm so disapointed with virgin mobile. I have spoken to numerous people and everyday another story. One agent says its been released by the warehouse and will be delivered the next agent says its out of stock then a system error ...
I signed a 24 month contract with Virgin Mobile, but have constantly no network coverage and no Internet connection. The agreement is that I pay X amount and Virgin Mobile provide me a product or service for the monies render. But this is not the case, why should I pay for something I do not ...
Virgin has AGAIN debited my account for a cancelled contract. Last month I had the same problem and when I contacted them, I was informed that they are so sorry that they up and it will be fixed. SURPRISE, it is not fixed and you took money off my bank account without my permission! And this after ...
I put in a complaint of Virgin Mobile suspending my prepaid service when the phone has not been for less than a month. They contacted me and said they will correct it, ever since I have not heard anything from the lady and if I try and mail her I do not even get a reply. This has been going on know ...