In July 2012 I requested that I wanted to end my contract. On 12 July 2012 I was informed via email that my next debit order would be on 15 July 2012 and the FINAL debit order would be on 15 September 2012. I honoured those obligations. When I applied for a contract with Vodacom on 26 June 2013 I ...
I wanted to cancel my virgin mobile contract both of my line after 2 years on the 4 of june.( there rates is to high and the black listed me after the first month as a bad payer and it was ther error they billed me incorrect) Cici mabena was the 'chap' how help me on the fone, she told me that the ...
My issues with Virgin Mobile have been endless. I went to the Canal Walk Branch on the 28th June 2013 to open an account and it was declined in shop because according to them I resided in Brackenfell and an unpaid account with them. I have never lived in Brackenfell and have never had an account ...
After battling for weeks for Virgin Mobile to get my account in order, the same thing happened again with the latest invoice/statement being sent to me. This is now really getting ridiculous. On the previous statement I was charged R145.24 for smsse which I'm supposed to get for free which was ...
After I was assured that my issues would be fixed and my account will be credited with the amount that was wrongfully charged. I waited for the new statement. Not only did Virgin Mobile duplicate the statement they sent me in June, instead of crediting me the amount owed to me, they debited the ...
Hello Peter, Since carol called me to say She will investigate the matter. She never bothered to revert back to me. What can i do now? I knoe again tomorrow they will debit my account as they always do on the 25th of every month. ...