Hello Peter Last month I phoned virgin mobile and asked to put a recurring data bundle on my contract of 512mb they said it was done.. at the end of this month i found that they loaded 3Gb of data onto my contract. I was suppose to pay R402.00 for my contract but ended up paying R668.86. I ended up ...
I submitted a report on Hello Peter on Thu 26 Sep. There was a response to say that they could not get hold of me and I must revert to my email. I responded immediately to the email and I still have had no response from them. I have a cellphone contract with a certain amount of airtime available, ...
I regret the day I took out a contract with Virgin Mobile... I have so many complaints I don't know where to start... If it's not this then its that! I've had numerous times where I just had no service for no reason. The one time I was offline for 3 days! The other time I phoned in to check my ...
I'm so sick and tired of complaining on Hello Peter about Virgin Mobile. If anyone out there wants to join Virgin Mobile I say no they are worse than useless. I have been fighting with them since June to cancel my contract. My contract has now been cancelled with them but now i have all these ...
Virgin Mobile, really are you that desperate that you need to keep tken my money for no reason. I cancelled this contract in May and you are still taking my money every month off my account. Your service is pathetic, i was guaranteeed that thiis would be sorted and still this is not. Imagine how ...
I wanted to upgrade my phone and used the internet service. I was promised a 5 -7 day delivery. 15 days later and having spent the day waiting for the phone, I phoned to cancel the contract. I have been on hold for 10 minutes already. Different stories, many excuses and NO DELIVERY or customer ...