I'm so furious with Virgin mobile. They deducted R2118.10 from my account last night, after I ported to Vodacom 2 months ago, due to the fact that their sales people are untruth full. My contract of 2 years ended round about April 2013, and because my husband bought me a phone for Christmas, I ...
I terminated my contract numerous times after it has reached it termination date. First of all I had to cancel more than once as Virgin Mobile still gave me airtime even after I had cancelled the contract. I phoned them to inform them and told them to cancel the airtime as I have cancelled my ...
So after my 2 year contract expired I canceled my account with Virgin Mobile on the 28th of June 2013. On the 28th of July my number was released and so I started on pre-paid. I was told my last payment would be 1 September and so money did go off 1 September. The day after my number became ...
The main complaint I have (not the only one) for the 2 nd month in a row they have taken R600 airtime and gave me 1gig of data. I have 2 uncapped 4 meg internet lines. What do I want to do with data on my phone?! Their call centre never works so I cant call them at all. I just renewed my contract ...
I upgraded my contract in July, and was advised to pay the balance of cost for the handset, and thereafter all other costs would be pro rata My average bill is R500, however this month the debit order was R1467.17 on 01 October, and neither did I receive a statement or sms to advise this deduction ...
I have been trying to have my Blackberry sent in for repairs for over a month now. I went in to the Canal Walk store and was told I first need to do a sim swap, which I tried to no avail. I went back to the store 2 weeks later to book my phone in for repairs, but was told that there were no loan ...