Who/what am I dealing with?? : 1) A bunch of ; 2) A bunch of incompetent people; 3) A bunch of liars; 4) A bunch of misrepresentationists!! The amounts of R5, 981.62 and R398 was debited to my account yesterday, both being R100 more than the amounts below!! Apart from that, the half of R5, 881.62 ...
It seems as Virgin just cannot get their accounts sorted out. Even after complaining about them not cancelling my contract when they should and the debit that goes off every month, they still have not fixed it. The last 2 months they had to pass credit for their mistakes and they credited the ...
Hi, I am highly frustrated. My contract and relationship with Virgin Mobile started off on the wrong foot about 5 years ago. There were debit issues, and unreasonably long waits at their call centre right off the bat, thereafter I had a ton of dropped calls. Eventually after some months I obtained ...
I upgrade my cell phone contract at Virgin Mobile to Galaxy S4 and do the necessary paper work in the beginning of July. The 2 of September comes and get a surprise amount of R500 rand extra coming off my account. I phone Virgin mobile call center and they tell me it is because i renewed my ...
I see that I am not the only person complaining about paying for services that have already been cancelled a few monthes ago. Please just put some competant people in your call centre with the knowledge to help your customers. The service is rediculous... I want answers!!! ...
I cancelled my Virgin Mobile account in July, I paid them R2717 on the 9th July to get out, now I get a bill for R851 I tried calling the call centre, what a mess, 30 minutes on the phone, three operators later and they are still transferring me, a very frustration experience. Virgin Mobile you are ...