I did an uprgrade in July 2013 Sales guy Cole called me to do theupgrade, got a 9360 blackberry ph, monthly deductions were to be 279.00 each month, theynow deducted R 994-00 last monh and never give me details as to why they deducted that amount, and i have been calling Virgin Mobile every day, to ...
If only I read all the hellopeter complaints with regards to this company. They are eager to sell you a contract but CAN NOT DELIVER!!! - first, they delivered the wrong phone, and i had to wait 2 weeks again for the correct one. Finally I get the new phone but cannot use the new sim card. After ...
Hi I logged a fault on the 2nd October, informing Virgin that there is a R70.18 being charged to me, which is 512Mb which I never selected and also don't receive. Not too sure how long this has been debited as I don't receive statements. They said they will open an enquiry, and until today nobody ...
Network provider ever, RENEWED my contract last week monday, was told will get phone before end of week, its wednesday already, called last week and this weekn... was promised someonne will call no one ever did... and i'm renewing despite the they did after taking my first contract... ...
Virgin Mobile, cant seem to get it right in the customer service field. I contact them around the 15th to add another line to my current contract, Siyabonga assisted me to do this and was told he needed to get approval from Creditors etc, by the 18th all this was sorted and he contacted me to ...
I cancelled my contract with Virgin Mobile on 24 July 2013 - I was told that my phone number would be switched to prepaid on the 24th of August - and that after the 24th of August I could port my number. The 24th of August came around and I was still on the contract, I called the call centre and ...