It is so hard choosing the correct "Nature of Complaint" as it is in fact all of the above! When it comes to placing an order for a new phone line, the service is great! But when it comes to folowing up on the progress, there is no service what so ever. I have been expecting a call ...
My phone has been locked by 8ta this morning. The phone account is up to date and somebody has decided to lock my phone so I can not use my phone for my business. The reason for this that I have gone over the limit of R800.00. My account has already been over R1000 and R2000.00 per month before ...
Hi, I have made a numerous calls to the call center since you launched your 10mb adsl service since 2010. From the ADSL exchange checker, it says the main exchange in kuilsriver is now on 10mb. Is there any plans to upgrade the 4Mb clients to 10MB, since every time I call I am told that my exchange ...
Dear Telkom, i would just like to advertise how useless you are as a supplier in this country, how can you let me apply for adsl and a telephone line and let me wait at home all day for the technician (who never arrives or calls) only to find out that when i call for a update there is no free ports ...
Our Telkom ADSL has not been working and was reported on 17 April 2013. To date we have had no response from Telkom regarding the fault. When we try to log the fault on the Telkom website, the following appears: The service is already part of a network outage. Reference : 72131 Date Reported : ...
Please if you can not find qualified people to work in your call centre rather don't offer that service. ADSL line is down we have 3 as this is a business i phone to report the problem and am told if I can not give the number with the fault telkom refuses to send out a technician. We have 3 numbers ...