On the 14 April our adsl line stopped working. we phoned Telkom to query it and they say they are working on it. Apparently the cables were. Today is the 24 April and we still dont have any connection. This is unacceptable. Telkom uses the excuse of cables getting all the time. Previously last ...
I've ordered a 4Mbps DSL installation in early April. Being unable to install on the first appointment, the technician insisted a conduit pipe be installed first. On the second booking, after having such in place, a technician installed and connected the line, also advising that 4Mbps would be ...
On the 6th of March I did speak to a Telkom Consultant named Lengiwe about cancelling my Internet Contract and that I only then will pay the line rental end of March I paid in full again she explained that I have cancelled to late now it's end of April and still I have to pay the full amount. My ...
OK lets see if you understand me now! We moved from 16c Columbus ave Eastleigh to Stoneridgedrive Aloe Ridge 2 there is no infrastructure there to install any lines. The questions i am asking you is when will there be infrastructure when will telkom finally wake up and install lines there? I got a ...
My business Telkom Line- 0114939778, has stopped working since yesterday. I reported it to telkom and they told me it will take between 24 and 48 hours to sort out. Nothing happened today and I called the Call centre again and spoke to a Lady by the name of Monica. She informs me that it will take ...
MY TELKOM LINE WAS SUSPENDED IN APRIL 2012 AND REQUESTED DOWN GRADE OF THE INTERNET PACKAGE WHICH WAS RUNNING ON A 3MTHS FREE PROMOTION, WAS TOLD THAT I NEED TO MAKE PAYMENT BEFORE CHANGING MY PACKAGE. WHAT THE CONSULTANTS FAILED TO ADVISE ME WAS THAT I COULD CANCEL MY NORMAL LINE AND SWITCH TO ...