I applied for an ADSL connection 2 months ago, only to be told that there is no infranstructure in the area and that it would be installed within the next 30 days so I patiently waited then after phoning again was told that there are no rollout plans for my area at all. It is ridiculous that telkom ...
I booked for a phone line in November last year, and I am still waiting. This is contrary to the promise Telkom made to me, that you should have a line in no longer than 21days. My journey with them has truly been a long and horrendous one. Filled with screaming matches with call center agents and ...
I have been experiencing really bad latency on my telkom adsl line from the 1st of March 2013. I have called the call centre on a numerous amount of occasions to try and resolve this problem., at first i was told the problem was with mweb. However the helpfull people at mweb assisted me in trying ...
Got home from work to find my internet / ADSL line down. Emediately phoned 10210 and got to an employee who kept me on the phone for 8 minutes and then transferred me to another department which i never reached i was cut off. I then phoned again and the same thing happened. In total i phoned 6 ...
It is so hard choosing the correct "Nature of Complaint" as it is in fact all of the above! When it comes to placing an order for a new phone line, the service is great! But when it comes to folowing up on the progress, there is no service what so ever. I have been expecting a call ...
My phone has been locked by 8ta this morning. The phone account is up to date and somebody has decided to lock my phone so I can not use my phone for my business. The reason for this that I have gone over the limit of R800.00. My account has already been over R1000 and R2000.00 per month before ...