We are paying for a 1meg line and are getting a 512meg lines speed since last week Friday. I have phoned in reports three times. The first two Telkom closed and claimed were sorted out when in fact the problem was persisting. Either Telkom is throttling our speed and lying about it or the ...
In the last couple of months my ADSL line as decreased in quality. I've logged countless of calls yet telkom refuses to send a technician out to investigate the problem properly. I will log a call and then I will get sms that say its resolved. It's not resolved. It's clearly a bad connection ...
I applied for an ADSL connection 2 months ago, only to be told that there is no infranstructure in the area and that it would be installed within the next 30 days so I patiently waited then after phoning again was told that there are no rollout plans for my area at all. It is ridiculous that telkom ...
I booked for a phone line in November last year, and I am still waiting. This is contrary to the promise Telkom made to me, that you should have a line in no longer than 21days. My journey with them has truly been a long and horrendous one. Filled with screaming matches with call center agents and ...
I have been experiencing really bad latency on my telkom adsl line from the 1st of March 2013. I have called the call centre on a numerous amount of occasions to try and resolve this problem., at first i was told the problem was with mweb. However the helpfull people at mweb assisted me in trying ...
Got home from work to find my internet / ADSL line down. Emediately phoned 10210 and got to an employee who kept me on the phone for 8 minutes and then transferred me to another department which i never reached i was cut off. I then phoned again and the same thing happened. In total i phoned 6 ...