Woe is me! We have had ongoing problems with our phone line. I complained to Telkom about a month ago, specifically requesting a technician be sent around to our house to investigate the line. I was promised this would happen within two days. A month later, still nothing. No phone, no internet ...
So i have a crossed line and logged 3 calls with Telkom and 2 of them are closed as resolved. I have had this issue since Saturday 20 April and Telkom is not doing a thing about it. I get called and tell the Tech the issue and still nothing. I have called tons of times to get this escalated and ...
On the 20/04/2013, I have requested to receive a notification of my data usage of my adsl line via email, every mondays, which I didn't, have called the call center this morning and requested a notification again, this which I still haven't received as yet. This is totally frustrating. ...
Hi I received an sms that my line has been fix, but it has not. My problem is that I have been trying to get through to someone at Telkom to cancel my contract. I feel that I am paying for 2mb/s but only receiving 512k/s 'n second thus being a breach of contract from Telkom. I have PROOF that ...
Hi guys, Can someone please assist me with this? I have logged a ticket through telkom's website to get my ADSL line moved about 2 months ago and then logged another ticket about a month ago. I only have a reference number and no order number yet. I have tried phoning telkom on several occasions ...
Not sure where to start!?! I run a small catering business a rely heavily on having reliable internet connection and telephone lines. Three weeks ago we reported that our lines and internet were not working and still today nothing has been fixed? I have called and reported the probelm twice since ...