Last week Saturday I paid my Telkom bill of R332.00 in full. However, this morning, I received an sms from Standard bank informing me that a debit order for the same amount has gone off my cheque account also for Telkom. As soon as I double checked my bank statement just to make sure, I contacted ...
I have 2meg uncapped line. On 8 Feb I reported that my line speed dropped to 0.3Mb/s (201CWK080213). On 11 Feb my line speed was restored. On 26 Feb MY LINE SPEED DROPPED GAIN (201CWK260213). On the 28th I went to complain at Telkom Kenilworth Centre. On 4 Mar my line speed was restored. On 22 Apr ...
Contracted for 4mbps internet, 20GB shaped traffic per month. Internet performance no where - speed tests indicate 0.38mbps download speeds. Log a call, reboot, do all they ask. Telkom lodges a technical fault. Technicians say nothing is wrong. Still get 0.38mbps. Call again, log a fault - want to ...
I applied for a Telkom look-alike line in December 2012. After receiving it from, I also got another Telkom line which is a normal landline with fax. So I do not need the look-alike line anymore. I went to the Telkom shop at Limpopo Mall in Polokwane, where I handed in my notice to cancel the ...
I am now a customer for a week and I have experienced nothing but bad service, I called to cancel the killer deal order that I made that was on Monday, I was told someone was going to call me on Monday or a day later to confirm and finalise the cancellation, well I am still waiting. then I went to ...
Every other day my phone is off for any time from 1 hour to 24 hours. When I use the "REPORT A FAULT" option, the answer is alway "you can not report a fault as a fault has already been reported The fault report number is always "1283CRK170112". This number never change. If ...