My office line has been cancelled due to "an outstanding balance" YET AGAIN. It has been off for months, despite my attempts to contact Telkom and rectify this problem. They do not respond to my requests I leave on their website. I have lost all patience. Telkom claims the company I work ...
I logged the call on Monday 22 April regarding our poor internet connection and line speed. We have called numerous times this week. I was told on Thursday 25 April that a technician will come out today. It is now 26 April and still no Telkom. We have an extremely bad internet connection, we also ...
On Hellopeter there are a lot of this same complaint, in the same time period, across the country, thus it is something serious which they up! Since last Thursday my 1Mb/s line speed more than halved! Internet speed tests show my download speed is at 32Kb/s and upload at 40Kb/s (for local) and even ...
I have a question. Why does your call centre phone me on my cellphone to ask me whether I have a telkom line? If you just checked the records of the street address you would have found that we already have one. Please do your homework before phoning me again about products that I already have .. ...
We are paying for a 1meg line and are getting a 512meg lines speed since last week Friday. I have phoned in reports three times. The first two Telkom closed and claimed were sorted out when in fact the problem was persisting. Either Telkom is throttling our speed and lying about it or the ...
In the last couple of months my ADSL line as decreased in quality. I've logged countless of calls yet telkom refuses to send a technician out to investigate the problem properly. I will log a call and then I will get sms that say its resolved. It's not resolved. It's clearly a bad connection ...