I have reported 'no service' or 'intermittent service' many times, in connection with my Fastest DSL contract with Telkom as my ISP. I have replaced ALL my equipment such as laptop, modem, filters, and incoming wire. The technicians keep on coming and can find no fault, but the intermittent service ...
We have had a severe issue with our ADSL line at our business premises - a business that relies on having a fast and stable internet connection to conduct business. Over the last year I have logged numerous calls with Telkom sating that we are getting ...
My uncapped ADSL connection is throttled due to my usage being to high and breaching fair use policy. However, Telkom fails to inform me when they apply this to my account (in contradiction with their fair use policy), and provide no means of tracking ADSL usage. In response to my queries, ...
Dear Telkom, Please tell me why I should pay you anything at all when my bandwidth is being cut by 90% during after hours and weekends due to you selling bandwidth that your exchanges cannot handle? Why am I paying you anything when someone else is just using my bandwidth? I do not know how many ...
Telephone line has been out of order for the past 15 days. Reported online. Ref provided and is in hand. Next day message received informing that it has been resolved. Send another online report saying that the service is still out of order. Receive a response that according to records the fault ...
Hi This is becoming ridiculous... I pay for internet (MWEB ISP) yet Telkom is the one throttling me? I can prove this by using the Telkom guest account for the speedtest results, and compare them to my mweb results... THEY ARE IDENTICAL... Why for 2 weeks does my internet work as it suppose to ...