Hi have ADSL with Telkom. My package CLEARLY says that I have 5GB a month. After that I can TOP UP or just go on with soft cap. MY CHOICE!! I just got an account, I was charged for 10GB extra usage last month. WHY DID THE CAP NOT STOP AT 5GB??? THIS IS WHAT I SIGNED ON FOR?? I understand that you ...
My parents moved into a newly built cluster complex in Hyde Park, Johannesburg in 2011. My father applied for a Telkom line in 2011 and this has still not been fitted. They mainly need the landline for internet. He is forced to buy expensive mobile data bundles which have a poor signal and ...
I have call catcher on my phone. When a message is left I normally get a diffirent tone to dialing tone this is not happening. I phoned the call centre today, and was told to dail 10210 option 1, 3. This was for internet queries, I told her my story, she put me through to how to load prepaid on ...
Seriously Pathetic service and feedback regarding my ADSL line not working. I have reported my ADSL not working several times now and STILL the problem has not been resolved. I have not done ANY WORK today as i work from home and depend on my ADSL line to be working 100%. I have now been called by ...
I ordered a land line and ADSL line on 7 October 2013. After exactly two weeks I called the service line and was told it would take 30 days from the day I ordered it. One month later, today, 6 November, when the call center tells me it will only be done in January! Why did I just confirm three ...
Good Day I came into Bayside to pay for my telephone bill. Expecting there to be a line to wait in. Upon arriving into Telkom bayside i was immediately greeted and was directed to the payments/accounts department. Yes there was a line and yes i was frustrated. However the lady behind the counter ...