Our ADSL line/Internet supplied by Telkom is down since Monday 21 October 2013. Our ISP was also contacted, but the fault is with Telkom. We made many calls to Telkom no: 10210 but all that was offered was repeated trouble shooting sessions and then just logging a 'line fault', or passing the buck. ...
I have really lost all trust in Telkom to provide a decent service. I called the call centre to place an order to move a line 2 weeks ago. Up until today, the line has still not been moved. I called the call centre numerous times to find out what is happening and have made 2 escalation attempts ...
Application was made 1st week of July'13 for new installation of landline at Old Age Home on R42 Meyerton/Heidelberg Gauteng. Namely: (Sedaven Retirement Village) There are numerous landlines on the premises. In fact, the unit had a landline removed before applicant moved in, Applicant is disabled ...
I requested that my Telkom ADSL line must get cancelled several times and everytime AFRIHOST wants to Migrate my lines they get this from Telkom: "The active contract you have with Telkom is blocking the migration process." Holding on for almost 45min the lady finally picked up and read ...
When praise is deserved it should be mentioned. I would like to thank Telkom for the excellent service rendered to me. On Thursday, 31 Oct I requested the transfer of my line on-line on the Telkom website. At 08h30 on Friday morning (1 Nov) an official contacted me to confirm receipt of my request ...
My mother was informed that Telkom will come to install her new ADSL line on the 31st of October 2013.] The technician came to the house and as Murphy would have it, it was raining 15:30 when he was there. He then said he would be there the next day as he cannot work in the rain. at 16:30 the rain ...