Last week Tuesday evening Port Elizabeth experienced the worst electric storm in weather data keeping history. telephone lines and modems were fried. What did we do before the internet and email!! so off to Telkom the Bridge we go to get a replacement ADSL router. Sorry not covered by lightning ...
I have been double billed for the month of November for the phone line i had to cancel when moving houses. Also the number was disconnected the day i phoned to arrange moving of my line so i was without a phone for a week. The guy who installed the phone at my new place was very quick. But now i am ...
Almost two months ago I sent a report via HelloPeter (who incidentally never followed up on Telkom's initial response as promised!!!): You sent me: "You will be sent a Customer Feedback email 54-hours (excl. weekends) after your report appeared on the site, asking you to evaluate how well ...
To Whom it may Concern. I have now been stuck without ADSL for 2 weeks due to a faulty Telkom Line. i reprted the Line on 23/10/2013 (Reference: 517CNK231013) and received a message that it was in hand with their technical department. Nobody came, and the fault was logged as resolved despite the ...
Yesterday after a storm my phone line was completely dead. My daughter reported the fault last night after 20.30h. To my amazement a Telkom technician arrived by 10.30h this morning and repaired the fault and restored my line and internet in a few minutes. My previous service fault a few months ago ...
I have no problems with my phone line all morning, only for it to go dead, when I look outside I see a Telkom 'technician' working on the lines, I tell him my phone has just gone dead, properly because he accidently did something and I ask him just to take a look, he asked me my phone number said I ...