A Telkom cable technician worked on the phone pole outside our business on Wednesday 6 Nov'13? lunch time. When he left, our business phone 012-348 9435 was "unconnected" and we had no ADSL connectivity. There is a empty static noise when we lift the office landline receiver off the ...
I think it's great that you send SMS reports regarding issues. But was it really necessary to wake me up at 4:48 this morning. It's not like I can get back to sleep again at this time. Do you think it's a joke to SMS someone at this time in the morning? Because I didn't find it a laughing matter. ...
To whom it may concern; We had an account problem and I had to contact Telkom, I usually put this off as it always feels like such a mission as I am rarely assisted with friendly, efficient and knowledgeable service. But, WOW, the service I received from Leon Swanepoel today at 10h37 was AWESOME!!! ...
Hi - My complaint is that Telkom is not able to honor their contract deals that they offer. I have taken out a contract with Telkom which included my land line rental, adsl, and a 8.ta blackberry. the calls from my landline to the 8.ta number was to be free, however after 9 months of complaining ...
I refer to the below escalation number, I have received no feedback as yet. Its been almost month "Your escalation reference number is ARS 235763" ...
I cannot believe that this is going on so long. This is now totally ridiculous. What must we do? Besides the numerous calls made from our side we have also received several messages from Telkom giving us dates as to when the problem would be resolved. First message received said 17th October, 2nd ...