VODACOM - HEAD OFFICE
Double-billing

Dear Vodacom,

I am so disappointed with the appalling service. For months, I have been trying to fix my billing with you.

I am being double-billed for fibre to home. My question is: which customers are you servicing if it takes so long to sort out this issue? You are happy to debit my account, but not to respond to my queries.

I request that you respond, or I will have to cancel my services with you.

Kind regards,

Nosi