It's now been 10 days since I logged a fault report with Telkom to come and look at our line, which we think may have been struck by lightening. We are trying to run a business from home and are in absolute desperation. I have called several times only to be told that the technical department will ...
On the 18th of October a fault was submitted to Mweb, that there was no longer an ADSL connection. Over a period of 2 weeks (ridiculous), the fault had still not been resolved despite determining that the the fault did not with the household or its hardware. Eventually Mweb told us that there was ...
It is now for days that I am unable to dial my medical scheme that has a 0860 number. Then I use my expensive cell phone to contact them. The number is valid and does exist (0860765633). I have reported the fault twice via the 10210 fault report line with no joy at all. Every time I am reporting it ...
I applied for a telkom home line. This would be then converted in to an ADSL line for home use. I asked the call centre agent if there was availible lines/routes in my area. She advised that there was. about 5 months ago Telkom installed a brand new DP board right outside our complex, hiring cranes ...
I am up to here with all the that telkom is doing with me. found out that im debited and i've not even been captured on the system, according to my records, telkom took money from my account, on the 23 October 2013, yet no one at telkom can attest to that. ref: Telkom8ta - AKH 20131018002131022. ...
Telkom has no idea what is customer service is firstly we apply for broadband internet access with a telephone line installation. pay our R700 deposit then just to be informed that Telkom does not have the infrastructure in Rustenburg to provide me with this service. no to get my money back i get ...