On 6 November, we had a new land line installed. At first it worked perfectly, but suddenly the late afternoon, we had a crossed line. And it is still like that. When phoning customer service, abd being transfered to at least five different people, I get told that new lines always gives problems ...
For the last 3 Weeks me and My ISP have been trying to get telkom to send me a Technician, to fix my ADSL Line, and all Telkom does is Call me ask me what the Problem is i tell them that i'm having Disconnects and Unstable ping and packet loss, on 11/03/2013 about 22:30 My Adsl Dropped Connection ...
So, after numerous phone calls, I've resorted to multiple complaints about TELKOM. Surely someone there should care. See previous posts: https:///telkom/complaints/refusing-to-install-adsl-line-1213695 https:///customer-zone/give-feedback? id=1225720 Previous order numbers: 83787568 744113/14 ...
I cannot explain enough that the Internet is important for work, but my line is always going down, what is going on TELKOM??? why is the ADSL and phone line so unreliable? i want a detailed report as to why my line keeps going down! and what you are going to do in the future to stop this from ...
Hi; I ordered my Telkom Simple ADSL Line, and in less than 48 hours I had the line installed as well as my home office installed. I would like to share my whole experience with you: 1. I phoned Telkom Call Centre, and a very intelligent girl with the name Riana answered the phone and handled my ...
In august we didn't have service for most of the month due to network issues in the area and end of august we moved and the new installation was only done on the 14th of september. I then logged a query for a credit which was approved. Was told that will take place end of sep but didn't, was then ...