Eservations were made via a travel agent. Ref # 2PIXYU. Flight SA208 22 May 2013. I pre-booked a seat from Washington to Jhb, 76K, when the online check in was done the seat was moved to an isle seat. the first call to pre book the seat was to Lebo and the seat was confirmed. In fact the seats were ...
On Friday afternoon 10 May 2013 we arrived earlier at OR Tambo to find long queues at the service counters for SAA. As I wished to enquire how to go about getting onto an earlier flight, I approached Thabang Weeto as there were no clients at his counter in the premium aisle. He advised that all ...
In January 2012 I travelled return from Cape Town to Mexico City via Frankfurt with Lufthansa, a star alliance partner. My daughters' air-miles were immediately credited. Mine were not because there was a difference between the ticket name (married) and my SA voyager name (maiden name). After ...
I posted my boarding passes for a trip to Thailand that I made to the SAA Voyager offices via courier on the 14th January 2013. The next day they arrived at Voyager, and I received the POD document. To this day (21 May 2013), Voyager cannot even tell me if they have received the mail, let alone ...
I arrived early for my flight, at Johannesburg airport to Port Elizabeth, my suitcase weighed 18kg. Date 6 May, flight no SA417 at 13.10. When I arrived at Port Elizabeth my suitcase did not! I was astounded as 2 people standing next to me collected 4 very heavy pieces of luggage. This "non ...
I have chosen to fly SAA for the last 6 months (commute between CT & Jhb) in order to gather air-miles. The booking system did not bring up my Voyager number when booking flights & I had forgotten the number. Buy hey... one has 6 months to claim the fights... Now that I have managed to get ...