I recently signed up for the voyager credit card and needed my voyager pin to log-in online to claim for SA flights I took a couple of days ago. I then call the call centre only to be told that it will take 7-14 days for a pin to be sent to me because some of my details entered on the system are in ...
The SAA groundpersonnel at the aircraftdoor insisted that my handluggage goes into the cargohold at Jhb Airport although I flew on two flights from the USA with the small bag as cabin luggage without a problem. Needless to say a great opportunity for the SAA loading personnel to my camera out of ...
We were flying from CPT to JHB on 25/05/13 to conduct an urgent deal by 12:00 on Saturday. - After paying a premium for the early flight, checking in online a day before and arriving at the airport early on the day of departure, we were told we'd been "bumped off" the flight. - Little ...
I have been trying to changer my details and retrieve my pin from SAA Voyager for a month now. I have changed my contact details therefore I cannot receive and e-mails or SMS's from Voyager to retrieve my pin. I have called the call centre many times and have always been told to send them an e-mail ...
On 23 April 2013 SAA flight no. SA 571 was delayed at the OR Tambo international Airport due to the flight no having a senior cabin crew member. We sat in the plane for close to an hour with the captain giving us all sort of reasons why we were late. we eventually arrived in Durban some 1hr 15 ...
I have requested 2 business class seats through Voyager using air miles I have accumulated over the last 5 years. They will not award seats, and insist I must be on a wait list. Seats are available if you pay cash though, which is contrary to the Consumer Protection Act Section 35.4.C. I checked ...