I have a number of queries outstanding with SAA Voyager however they take months to respond. I put in a request on 18th March 2013. They just responded today, 14th May to say that my request should have happened before 31 March!!! These guys are so useless it is laughable. No wonder they lose money ...
Saa booked me 2 tickets in stead of one and said that I can get the money for the one ticket back. That was more than a month ago and I am still struggeling to get the money. Worst service ever!! ...
Saa voyager has not responded to 3 of my emails. When i have asked a manager to phone me regarding the fact that they arn't loading my flights onto my voyager account and activating my account they just don't bothe ...
I have had to alter my travel plans and requested (or so I thought) my destination city I put forward three requests (for the exact same dates as the original booking) CPT - MUC OR CPT - HKG - OR CPT - GRU I was told that it would be possible to change the flight and that I should call back in 3 ...
I booked a 3-leg round trip Jhb-NYC-Orlando, NYC-Jhb at a cost of R46k. On arrival back in NYC, we had a very bad experience and I developed a terrible migraine and couldnt get any strong OTC medication to manage the pain. In fear of a brain spasm (which I have had before) and without any medical ...
I had a flight booked on [URL Removed] (Oh how I wish I had just stayed with them) which I unfortunately couldn't make. So, I went to the SAA ticket office at the airport with my mothers' credit card IN my hand, I never booked it online and came there afterwards, I made the lady well aware of the ...