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SAA
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SAA
Lost Luggage Claim Processing

My luggage was lost between Johannesburg and George on 8 February 2013 - after several phone calls and emails from me, and several promises and non delivery from them, my luggage has now been missing 3 months - claim not processed, no feedback on status. The service is not even pathetic - it is ...

SAA
Service

Recently reported on problem before here. No response from Supplier. Spoken to a team leader and other agents about incorrect billing. Team leader (Petronela) promised to have the problem resolved. NOTHING HAS BEEN DONE 6 weeks later!! Mark 021 422 5444 ...

SAA
VOYAGER MILES IS A RIP OFF

I HAVE BEEN WITH NEDBANKS VOYAGER MILE PROGRAM WITH THE AMEX AND VISA CARDS. THE COSTS TO HAVE THESE CARDS ARE EXHORBITANT. MANY DEALERS WONT EVEN ACCEPT AMEX CARDS, BECAUSE THE COSTS ARE SO HIGH. I AND MY WIFE WENT ON A LONDON TRIP THIS YEAR IN APRIL, USING VOYAGER MILES (MILEAGEKEEPER) BUT HAD TO ...

SAA
Death in Family

An elderly relative of my family had to book an urgent flight due to a loss in her family, being a non technology savvy person, she did not realise that she had incorrectly booked her flights and mixed up her departure point with her arrival point (jhb to pe instead of pe to jhb). The error was not ...