I made a flight booking from OR Tambo to Lagos. The initial booking went through without any problems. Then the trouble started: My Visa took longer than anticipated and I had to change the flight date. This is nearly impossible with SAA. First, there is a penalty for changing a flight date... why? ...
My luggage was lost between Johannesburg and George on 8 February 2013 - after several phone calls and emails from me, and several promises and non delivery from them, my luggage has now been missing 3 months - claim not processed, no feedback on status. The service is not even pathetic - it is ...
Recently reported on problem before here. No response from Supplier. Spoken to a team leader and other agents about incorrect billing. Team leader (Petronela) promised to have the problem resolved. NOTHING HAS BEEN DONE 6 weeks later!! Mark 021 422 5444 ...
I HAVE BEEN WITH NEDBANKS VOYAGER MILE PROGRAM WITH THE AMEX AND VISA CARDS. THE COSTS TO HAVE THESE CARDS ARE EXHORBITANT. MANY DEALERS WONT EVEN ACCEPT AMEX CARDS, BECAUSE THE COSTS ARE SO HIGH. I AND MY WIFE WENT ON A LONDON TRIP THIS YEAR IN APRIL, USING VOYAGER MILES (MILEAGEKEEPER) BUT HAD TO ...
Over past weekend had to make urgent trip overseas. I am a SAA voyager premium cardholder. Was unable to organize health and travel insurance... numbers given inform you that only office hours apply. No email addresses given and no emergency numbers given. My question: how do I get travel insurance ...
An elderly relative of my family had to book an urgent flight due to a loss in her family, being a non technology savvy person, she did not realise that she had incorrectly booked her flights and mixed up her departure point with her arrival point (jhb to pe instead of pe to jhb). The error was not ...