Hi, I have repeatedly emails SAA Voyager to assist me with upgrading flights from China. To date I have not even had an acknowledgement of the various emails I've sent let alone feedback on my request. It's the worst service I have ever received ...
Good day, I would like to express my disappointment on how SAA handles access to domestic lounges at OR Tambo Int Airport I have booked a flight from jhb to nelspruit on SAA (flight SA8827), so I wanted to use the lounge on 3rd floor but was told I can not do so as I'm traveling SAA Express, That's ...
Our problems with SAA began in July 2012, when my wife and I were denied boarding onto the flight that would take us to our honeymoon. We had checked in online the night before and had arrived at the airport well before the check-in time. SAA had overbooked the flight by 30-odd seats. We received ...
I will be so pleased when my Voyager Miles are up! Every time I pay for a flight on this website with a Mastercard, I can stand on my head but the payment does not go through and when you retry, there is a lock set on the Voyager side of which one is not informed so you keep trying like an, wasting ...
My luggage happened to find it's way onto the following flight from Jo'burg to Cape Town. I was told to wait for it to arrive. Upon collection, I asked for some form of compensation, even as little as covering my parking ticket. I was then informed that there is an option to get luggage delivered ...
We travelled on SAA to Mauritius 11 May 2013 and back again to JHB on 18 May 2013. The check in staff were friendly. The air hosts were so helpful, friendly and pleasant. The air host that looked after us was Taluki (Not sure if I spelt it correctly). He is such a friendly person. Service was ...