LAST REPORT POSTED ON TIME / DATE 11:16 Tue 22 May: https:///saa/complaints/deduction-of-airmiles-805635 One year on and SAA have still not had the courtesy to follow up on this matter, despite endless emails of request to them. And they claim to be in the service industry... ...
On 6 May 2013 I checked in with SAA at Port Elizabeth, for connecting flights on-route Jhb, Zurich and Duesseldorf, Germany. Arriving in Duesseldorf on 7 May 2013, realising the Counter Attendant booked my luggage to Frankfurt. Being in Germany, Oberhausen for business, I was left with NO luggage ...
I spent more than R200.000 on flights last year with SAA and was registered with a Voyager acct. I had a lot of problems doing retroactive claims but after several months and much wasted time I was able to retroactively claim my miles for all of my flights made from Mozambique to Europe/US for ...
I have been trying to get missing SAA Voyager miles credited to my Voyager account for more than five and a half months. Advice from the SAA call centre is to submit details of the missing miles to [Email Removed] I have done so on numerous occasions, without any feedback. ...
I have had a Voyager Credit Card and have been a voyager member for the last 10 yrs. I tried booking international flights for the first time ever on the 28th of March because of the punitive policy of Expiring Miles. The call centre agent booked an award and made the flight booking for my wife and ...
SAA lost my baggage yesterday and they have still not delivered them to me. I have tried to contact them but there is no service available. I do not know what else to do and I am very disappointed with their service. ...