I arrived in HK in sept13 on a business trip expecting my bag to arrive with me - SUPRISE! no bag! They bring someone else's bag with MY luggage tag on? 3days without NO FEEDBACK from SAA - I had to call them. Appon return to SA I put my claim of R13 350 after a month and they still haven't ...
I travelled with SAA Jnb to Beijing on 12Oct and returned 17Oct 2013 and experienced outstanding service from them. Service was great, food fantastic. Such professional and friendly staff. From checkin all the way I received the best service. Thanks SAA, once again you have excelled. ...
Good day I flew from New York to Johannesburg on Flight SA 405Sat 28 Sept 2013. Once again, the inflight entertainment was NOT working in my allocated seat!!! For more than 5 hours the SAA staff had to battle to change my seat in order for me to get the service from SAA which I PAID for!!! Please ...
I contacted SAA call centre to inform them that I wont be able to travel on the 18 September can only travel on the 4th Nov, call centre agent inform me that ticket is valid for a year (18 Sept 2014) I should go to SAA and pay $150. today I went to SAA to reschedule the ticket, they told me that ...
Flew from JHB to Sydney through Qantas. Return trip from Perth to JHB was with SAA. Voyager reversed the mileage as they captured it as a Qantas trip instead of SAA. But they never gave me the miles in the first place! Call centre says their system shows they gave it to me but on the web site ...
18th October 2013 I flew from OR Tambo to Port Elizabeth on SA401 at 06:10. Breakfast was server on the flight, I Request a cheese sandwich, after eating the 1st half on the sandwich, I then proceeded to take a bite of the 2nd half and as I glanced into the package to my disgust I found a Live ...